Opening a bank account or investing often means submitting the same KYC documents repeatedly. RBI’s latest awareness campaign and CERSAI’s upcoming CKYCRR 2.0 upgrade aim to make that process smoother.
You may be wondering about the recently received WhatsApp message from RBI asking you to know your CKYC number.
You see, whenever you open a bank account, invest in a mutual fund or buy an insurance policy, you have to probably complete a Know Your Customer (KYC) process. KYC is a mandatory due diligence process used by financial institutions to verify the identity. It helps to prevent financial crimes such as fraud, identity theft, and money laundering.
Though, the issue is that you are asked to submit the same documents every time you do a fresh financial transaction. To solve this, Central Know Your Customer (CKYC) was introduced. CKYC aims to keep a central database of your KYC that can be accessed by all regulated financial institutions in India like banks, insurance companies, etc..
The message you received is part of RBI’s financial awareness campaign. It encourages you to know your 14-digit Central Know Your Customer (CKYC) number. It will help all Indian financial institutions to access your existing KYC records. This can reduce the need to submit the same documents repeatedly when opening financial accounts.
The message also comes at a time when the Central KYC Records Registry (CKYCRR), operated by CERSAI, is preparing to launch CKYCRR 2.0.
CERSAI has released a technical integration guide and asked banks, insurers, mutual fund companies and other reporting entities to begin integrating and testing their systems before the platform’s planned launch in July 2026.
Why should this matter to you?
Today, you may have to submit your PAN, Aadhaar or address proof when opening a new bank account, buying insurance or investing with a different financial institution.
Your CKYC number is linked to your verified KYC record stored in the Central KYC Records Registry. It may reduce the need to collect the same documents again when participating financial institutions can retrieve this information.
The upgraded CKYCRR 2.0 platform is designed to strengthen how financial institutions connect with the Central KYC system.
What should you do?
You do not need to register separately for CKYCRR 2.0 or complete a fresh KYC because of this announcement.
However, RBI’s awareness campaign highlights a few simple steps that could make future interactions with financial institutions easier:
- Know your 14-digit CKYC number.
- Keep your KYC details updated with your bank or financial institution.
- Share your existing CKYC number when requested by participating financial institutions.
According to RBI, you can obtain your CKYC number by:
- Contacting your bank.
- Giving a missed call to 7799022129.
- Visiting the CKYC India website.
Frequently Asked question (FAQs)
1. What is the purpose of CKYC?
CKYC creates a single KYC record that participating financial institutions can use, reducing the need to submit KYC documents repeatedly.
2. Is CKYC safe to use?
Yes. CKYC operates under a regulated framework, and only authorised financial institutions can access your KYC records.
3. How do I get a CKYC number?
Complete your KYC with a participating bank or financial institution. Once registered, you will receive a 14-digit CKYC number.
4. What is the 14-digit CKYC number?
It is your unique identification number in the Central KYC Registry.
5. What is the difference between e-KYC and CKYC?
e-KYC is the process of completing KYC electronically, while CKYC is the central repository where your verified KYC record is stored.
6. Can banks update CKYC?
Yes. Authorised banks can update your CKYC details after verifying the required documents.
7. Is CKYC compulsory?
KYC is mandatory for many financial products. If your KYC is registered in the CKYC system, you receive a CKYC number.
8. How long does it take to get CKYC registered?
It is usually completed within a few working days after your documents are verified.


